Welcome to ProTunes One!
Thanks for checking out our legal guidelines because they're important. By using our service (that is, creating an account), you agree to these terms. Please make sure to read the General Terms of Use and the specific terms of use for your chosen subscription.
General Terms of Use
0. Definitions
Recordings means the sound recordings offered by the Service.
Synchronisation Purposes means the use of a Recording for the creation of a Productions.
Production means an Audio-Visual Production or a Podcast, but not a music-only production, e.g. pure music productions such as commercial or private recordings, sound recordings and the like. Podcasts (as defined below) are the only audio only production which is considered a Production.
Audio-Visual Production means a combination of a visual medium, e.g. a film, with an audio medium, e.g. music.
Podcast means an audio-production consisting of a combination of music and speech which digital audio program or series that is available for streaming or download over the internet. Podcasts are typically produced in episodes and can cover a wide range of topics, including news, education, storytelling, entertainment, interviews, and more.
Website means a website owned and run by the User.
Digital Ads means promotional content delivered through online channels to reach consumers. This form of advertising uses the internet and digital devices to promote products, services, or brands. Digital ads can appear in various formats, including display ads, search engine ads, social media ads, video ads, native ads, email marketing, and affiliate marketing.
Paid Media means any form of advertising or promotional content that a business pays for to reach a specific audience or achieve a particular marketing objective. It includes advertisements or other commercial productions published within paid media space, such as, but not limited to, online pre/mid/post-rolls.
TV Shows means an Audio-Visual Production which is used by a TV station for broadcasting services.
TV Ads are Audio-Visual Productions which contain advertising for products or services, and which shall be broadcasted on TV stations.
Commercial Streaming means the delivery of a Production, such as video or Podcast, over the internet for commercial purposes. This type of streaming typically involves a business model where content is monetized through various means, including subscriptions, advertisements, pay-per-view, or a combination of these methods.
Video on Demand (VOD) means a media distribution system that allows users to access video content whenever they choose, rather than at a scheduled broadcast time.
Apps means software programs designed to perform specific tasks or functions on various digital devices. Apps can be installed and run on a range of platforms, including smartphones, tablets, computers, smart TVs, and other electronic devices.
Software means programs, applications, and operating systems that run on computers and other electronic devices.
Games means structured forms of play or activities that are undertaken primarily for entertainment, enjoyment, or educational purposes. Games can involve physical, mental, or strategic challenges, and they typically have a set of rules or objectives that players must follow or achieve.
Licensed Medium/Media means the permitted media as more specified within the relevant Subscription Terms.
Excluded Media means the media and type of use as more specified within the relevant Subscription Terms.
Channel means a channel owned and run by the User on a social media platform like YouTube, Instagram, Facebook, TikTok et al., pages, profiles, or feeds, etc.
Monetisation means the User participates in the advertising revenue generated by the platform in connection with user-generated content
1. Scope of Conditions
1.1 ProTunes One is a service provided by ProTunes Europe GmbH, Bergmannstraße 21, 01309 Dresden, Germany (hereinafter referred to as the "Company"). These terms of use govern the relationship between the Company and the users (hereinafter referred to as "Users") of the online service ProTunes One (hereinafter the “Service”).
1.2 ProTunes One allows Users to search for and license music for Synchronization Purposes.
1.3 Changes to these terms of use will be offered to the User by email to the User's email address provided in the registration process at least 14 days before their proposed effective date. The User shall be deemed to have given his/her consent if he/she has not indicated his/her rejection before the proposed date on which the changes are to take effect. The Company will specifically draw the User's attention to this effect of approval in its offer.
1.4 Additionally, due to ProTunes One’s usage of the YouTube API, Users of this site are bound by the YouTube Terms of Service available for viewing here: https://www.youtube.com/t/terms.
2. Service
2.1 The Service enables Users to select Recordings for Synchronisation Purposes from a catalogue of music titles and to license these for their Production. Licensing is regularly carried out within the framework of a subscription.
2.2 The Company offers various subscription plans that provide Users with different usage options. The scope of the rights granted depends on the respective subscription model selected by the user and the applicable Subscription Terms, which can be found here. Beyond these Terms of Use the selected Subscription Terms are applicable (hereinafter referred to as the Subscription Agreement).
2.3 The licensing of the Recordings music titles allows users to upload their Productions on Licensed Media as more specified within the respective Subscription Terms, but the User is not allowed to use the Recordings within Excluded Media; and the User must not entitle third party to use the Recordings within Excluded Media.
3. Registration
3.1 In order to use the Service the User must register and create a user account. After registration the User can log in by entering his/her username and password or by supported log-in methods such as Google Account.
3.2 The User confirms that he is at least 18 years old and that he meets the age restriction to be allowed to use the Service. The User is responsible for the accuracy and completeness of the data provided during registration and guarantees to provide accurate information during registration.
3.3 The User undertakes to treat his/her Login-Data confidentially and to protect them from unauthorised access by third parties. All uses made via the User's account are attributed to the User.
3.4 The User is entitled to terminate his/her Subscription Agreement within the notice period stated in the subscription plan any time. However, the end of the User subscription has no effect on the obligations arising from the underlying contractual relationship, including any payment obligations.
4. Limitation of liability
4.1 The Company uses economically reasonable efforts to ensure that the Service is available without interruption. The Company does not guarantee the extent or number of music titles offered on the Service.
4.2 The Company shall be liable without limitation insofar as the cause of the damage is based on an intentional or grossly negligent breach of duty by the Company or a legal representative or vicarious agent of the Company.
4.3 Furthermore, the Company is liable for the slightly negligent breach of essential contractual obligations. Essential obligations are obligations whose breach endangers the achievement of the purpose of the contract or whose fulfilment enables the proper execution of the contract in the first place and on whose compliance the User regularly relies. Material obligations are also those obligations which arise from the nature of the contract and the impairment of which would jeopardise the purpose of the contract. In this case, however, the Company shall only be liable for the foreseeable, contract-typical damage. The Company shall not be liable for the slightly negligent breach of obligations other than those mentioned in the above sentences.
4.4 The above limitations of liability do not apply in the event of injury to life, limb or health, for a defect following the assumption of a guarantee for the quality of the product and for fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.
4.5 Insofar as the liability of the Company is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
5. Data Protection
The Company collects, processes and uses Users' personal data in accordance with the applicable data protection regulations. The Informativa sulla privacy of the Company applies.
6. Term and Termination
6.1 The contract between the User and the Company is concluded for an indefinite period and can be terminated by either party with two weeks’ notice to the end of the respective calendar month. The User may terminate this contract at any time by deleting his/her User account. However, the User acknowledges that deletion of the User account is only possible if any subscription contracts have been terminated beforehand.
6.2 The right to extraordinary termination for cause remains unaffected.
7. Final Provisions
7.1 Unless otherwise required by the mandatory law of a member state of the European Union or another country, the agreement (and any non-contractual disputes/claims arising out of or in connection with it) shall be governed by German law, excluding the conflict of laws rules.
7.2 The Company is not obliged to participate in, and is not willing to participate in, any dispute resolution procedure before the Arbitration Board of the European Commission or before any other consumer arbitration board.
8. Free Trial Terms
8.1 Availability and Eligibility
From time to time, the Company may offer Users a free trial of one of its paid subscription plans (the "Free Trial"). Free Trials are intended to allow new Users to explore the features and benefits of the ProTunes One Service. The availability, eligibility criteria, and conditions of any Free Trial are at the sole discretion of the Company and may be subject to change without notice.
8.2 Trial Duration and Notification
The standard duration of a Free Trial is currently seven (7) days, unless otherwise specified during the checkout process. The Company reserves the right to vary the duration of the Free Trial for promotional purposes or individual accounts. The applicable trial period will always be clearly communicated during the checkout process and/or in the User's account dashboard.
8.3 Opt-Out and Transition to Paid Subscription
Unless the User cancels the Free Trial before its expiration, the subscription will continue and become chargeable. At that point, the applicable subscription fee will be charged using the payment method provided by the User. Users can cancel their Free Trial at any time during the trial period through their account settings to avoid any charges.
8.4 Limitations
Each User is entitled to one Free Trial only, unless otherwise stated. Users who have previously activated a Free Trial may not be eligible for additional trials. Free Trials may not be shared or transferred and are intended for individual use only.
8.5 Termination and Revocation
The Company reserves the right to terminate or revoke the Free Trial at any time without prior notice if there is any indication of misuse, fraudulent activity, or breach of these Terms of Use. In such cases, the User’s access to the Free Trial may be terminated immediately, and no further access or benefits will be granted.
8.6 Effect of Early Cancellation
If a User cancels their Free Trial before the end of the trial period, no charges will be incurred. The User will retain access to the features of the Free Trial until the end of the originally communicated trial duration, unless expressly stated otherwise.
Creator Subscription Service
1. Scope of Conditions
These conditions apply to the Creator Subscription Service, which a User can choose within the ProTunes One Service. In addition to these Creator-Conditions the General Terms of Use of ProTunes One apply. Any terms defined within the General Terms of Use shall have the same meaning within these Conditions. Section 1.3 of the General Terms of Use shall apply to these Subscription Terms accordingly.
2. Creator Subscription
2.1 The Creator Subscription Service enables Users to select sound recordings from a catalogue of music titles and to use an unlimited number of recordings for their Productions.
2.2 Licensed Media: The permission under the Creator Subscription allows Users to use their Productions with the licensed music tracks on the Website or on social media such as YouTube, Facebook, Instagram, TikTok and others. In this context, the User is only granted permission to use the Production on one Channel (as defined within the General Terms and Conditions) one Website and/or one Podcast.
2.3 Excluded Media: The User is not allowed to and must not use the Production for Digital Ads, Paid Media, TV-Shows, TV-Ads, Commercial Streaming, VOD, Apps, Software or Games.
3. Royalty
To use the Service the User is obliged to pay the subscription fee specified within the pricing plan. The subscription fee is due with the beginning of each Contract Period (see Section 6).
4. Copyright and Grant of Rights
4.1 The Recordings are protected by copyright and all corresponding rights remain with the respective rights holders.
4.2 Subject to all terms and conditions of these terms of use, the Company hereby grants the User, during the term of this subscription agreement (see clause 6), the non-exclusive right to use the Recordings selected by the User for the creation of the Production and to use the Production containing the Recording within the Licensed Media. The User may, at its own discretion, shorten the Recording for synchronisation purposes. All other changes to the Recording require separate written permission from the Company.
4.3 The User agrees that he/she is only entitled to use the Recordings for the creation of Productions during the term of the subscription and that he/she is only entitled to use such Productions on the Licensed Media. In addition, the User represents and warrants that he/she will not the Production or has the Production used by third parties on Excluded Media (as defined above). After expiry or termination of the subscription, the User is not permitted to use any Recordings for the creation of Productions and to exploit the Production on Licensed Media. Notwithstanding the foregoing any Productions already exploited during the term of the Subscription Agreement may be retained and the user is not obliged to take down or otherwise withdraw such Production after the expiry of the Subscription Agreement, however, the User is not permitted to use such Productions after the end of the term in such media in which the Production was not used during the term.
5. Claim Release Service
During the Term of this Subscription Agreement, the Company shall provide the User with the service of claim release of third-party claims made on its Production on YouTube or other social media platforms which provide a similar service of with respect of the music titles licensed under this agreement. User therefore grants the Company, including its service providers, the right to remove or cause to be removed, during the term of the subscription, any claims made on his/her Production containing the Recordings licensed by User under this Agreement. In order to enable the Company to provide this Claim Release Service, the User must provide the Company with the necessary data relating to his/her Productions. Such data shall include the relevant Channel ID(s) and such other information as may be required by the Company (collectively, the "User Data"). The Company will use reasonable efforts to release claims or place claims to be released on its Production; however, the Company cannot guarantee that every claim placed will be removed.
6. Term
6.1 The Creator Subscription Service Agreement is offered on a monthly or yearly basis.
a. If the User chooses the monthly subscription the Creator Subscription Service Agreement commences on the date of execution (Execution Date) and is concluded for thirty (30) days (Contract Period). It will renew for additional Contract Periods of thirty (30) days each, unless one party provides notice of termination so that the Creator Subscription Service Agreement terminates with the end of the running Contract Period.
b. If the User chooses the yearly subscription the Creator Subscription Service Agreement commences on the date of execution (Execution Date) and is concluded for one calendar year (Contract Period). It will renew for additional Contract Periods of one year each, unless one party provides notice of termination at least 30 days before the end of the running Contract Period so that the Creator Subscription Service Agreement terminates with the end of the running year.
c. The User can also terminate the subscription within his/her user account at any time with effect from the end of the current thirty (30) days period or the current year, whichever is applicable. The User may change the Subscription Agreement (downgrade or upgrade) at any time. In case of an upgrade the compensation according to the upgraded Subscription Agreement will become applicable with the upgrade. In case of any downgrade the compensation according to the downgrade Subscription Agreement will apply starting on the next billing period; but no refund will take place.
6.2 Users may switch from monthly to annual billing at any time, with changes taking effect immediately (see Section 3).
6.3 Users may switch from annual to monthly billing at any time, with changes taking effect from the next applicable billing period (see Section 3).
6.4 The right to extraordinary termination for cause remains unaffected.
7. Right of Revocation/Widerrufsrecht
7.1 The user has the following right of revocation. But the right of revocation does not apply if the User concludes the contract in the course of his commercial or self-employed professional activity and thus acts as an entrepreneur within the meaning of § 14 BGB (German Civil Code). This is the case, for example, if the User indicates during checkout process that he is concluding the contract ‘as a business’.
Revocation Instruction
You have the right to cancel this contract within fourteen (14) days without giving any reason.
The withdrawal period is fourteen (14) days from the day of the conclusion of the contract (Section 356 II No. 2 German Civil Code (BGB)). To exercise your right of withdrawal, you must inform us, ProTunes Europe GmbH, Bergmannstraße 21, 01309 Dresden, Germany, e-mail address: help@protunesone.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You can use the sample which is available here, but you do not have to do this.
In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.
Consequences of cancellation
If you cancel this contract, we must refund all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen (14) days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
Please note the following special features of our contract (contract for digital content):
The right of revocation expires in the case of contracts for the provision of digital content not stored on a physical data carrier under the following conditions (Section 356 V No. 2 lit. a-d German Civil Code (BGB):
1. if we have begun to fulfil the contract (e.g. start of download or streaming), and
2. you have expressly consented to our commencing performance of the contract before expiry of the revocation period, and
3. you have confirmed that you are aware that you will lose your right of revocation by your consent to the commencement of the performance of the contract, and
4. we have provided you with a confirmation to this effect (Section 312f BGB).
End of the instruction
Widerrufsbelehrung
Widerrufsrecht
Du hast das Recht, binnen vierzehn (14) Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen.
Die Widerrufsfrist beträgt vierzehn (14) Tage ab dem Tag des Abschlusses des Vertrages (§ 356 Abs. 2 Nr. 2 BGB). Um dein Widerrufsrecht auszuüben, musst du uns, der ProTunes Europe GmbH, Bergmannstraße 21, 01309 Dresden, E-Mail-Adresse: help@protunesone.com) mittels einer eindeutigen Erklärung (z. B. ein mit der Post versandter Brief oder E-Mail) über deinen Entschluss, diesen Vertrag zu widerrufen, informieren. Dazu kannst du das Muster verwenden, welches hier abrufbar ist, musst dies aber nicht tun.
Zur Wahrung der Widerrufsfrist reicht es aus, dass du die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absendest.
Folgen des Widerrufs
Wenn du diesen Vertrag widerrufst, haben wir dir alle Zahlungen, die wir von dir erhalten haben, einschließlich der Lieferkosten (mit Ausnahme der zusätzlichen Kosten, die sich daraus ergeben, dass du eine andere Art der Lieferung als die von uns angebotene, günstigste Standardlieferung gewählt hast), unverzüglich und spätestens binnen vierzehn (14) Tagen ab dem Tag zurückzuzahlen, an dem die Mitteilung über deinen Widerruf dieses Vertrages bei uns eingegangen ist. Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das du bei der ursprünglichen Transaktion eingesetzt hast, es sei denn, mit dir wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden dir wegen dieser Rückzahlung Entgelte berechnet.
Beachte folgende Besonderheiten bei unserem Vertrag (Vertrag über digitale Inhalte):
Das Widerrufsrecht erlischt bei einem Vertrag über die Bereitstellung von nicht auf einem körperlichen Datenträger befindlichen digitalen Inhalten auch unter folgenden Voraussetzungen (§ 356 Abs. 5 Nr. 2 lit. a-d BGB):
1. wenn wir mit der Erfüllung des Vertrags begonnen haben (z.B. Beginn des Downloads oder Streamings) und
2. du ausdrücklich zugestimmt hat, dass der Unternehmer mit der Ausführung des Vertrags vor Ablauf der Widerrufsfrist beginnt, und
3. deine Kenntnis davon bestätigt hast, dass du durch deine Zustimmung mit Beginn der Erfüllung des Vertrags dein Widerrufsrecht verlierst und
4. wir dir eine Bestätigung dessen zur Verfügung gestellt haben (§ 312f BGB).
Ende der Widerrufsbelehrung
7.2 The User expressly agrees that the Company may commence performance of the subscription prior to the expiry of the cancellation period referred to in clause 7.1. The User acknowledges that by giving this consent he loses the right to cancel the contract as soon as the Company has started to execute the contract.
Pro Creator Subscription Service
1. Scope of Conditions
These conditions apply to the Pro Creator Subscription Service, which a User can choose within the ProTunes One Service. In addition to these Pro Creator-Conditions the General Terms of Use of ProTunes One apply. Any terms defined within the General Terms of Use shall have the same meaning within these Conditions. Section 1.3 of the General Terms of Use shall apply to these Subscription Terms accordingly.
2. Pro Creator Subscription
2.1 The Pro Creator Subscription Service enables Users to select sound recordings from a catalogue of music titles and to use an unlimited number of recordings for their Productions.
2.2 Licensed Media: The permission under the Pro Creator Subscription allows Users to use their Productions with the licensed music tracks on Websites or on social media such as YouTube, Facebook, Instagram, TikTok and others. In this context, the User is granted permission to use the Production on an unlimited number of Channels (as defined within the General Terms and Conditions), an unlimited number of Websites and/or an unlimited number of Podcasts, including Digital Ads and Paid Media (as defined within the General Terms and Conditions). In addition, the User is granted permission to use the Production for TV-Shows, TV-Ads, Commercial Streaming, VOD, Apps, Software, Games (as defined within the General Terms and Conditions).
3. Royalty
To use the Service the User is obliged to pay the subscription fee specified within the pricing plan. The subscription fee is due with the beginning of each Contract Period (see Section 6).
4. Copyright and Grant of Rights
4.1 The Recordings are protected by copyright and all corresponding rights remain with the respective rights holders.
4.2 Subject to all terms and conditions of these terms of use, the Company hereby grants the User, during the term of this subscription agreement (see clause 6), the non-exclusive right to use the Recordings selected by the User for the creation of the Production and to use the Production containing the Recording within the Licensed Media. The User may, at its own discretion, shorten the Recording for synchronisation purposes. All other changes to the Recording require separate written permission from the Company.
4.3 The User agrees that he/she is only entitled to use the Recordings for the creation of Productions during the term of the subscription and that he/she is only entitled to use such Productions on the Licensed Media. In addition, the User represents and warrants that he/she will not the Production or has the Production used by third parties on Excluded Media (as defined above). After expiry or termination of the subscription, the User is not permitted to use any Recordings for the creation of Productions and to exploit the Production on Licensed Media. Notwithstanding the foregoing any Productions already exploited during the term of the Subscription Agreement may be retained and the user is not obliged to take down or otherwise withdraw such Production after the expiry of the Subscription Agreement, however, the User is not permitted to use such Productions after the end of the term in such media in which the Production was not used during the term.
5. Claim Release Service
During the Term of this Subscription Agreement, the Company shall provide the User with the service of claim release of third-party claims made on its Production on YouTube or other social media platforms which provide a similar service of with respect of the music titles licensed under this agreement. User therefore grants the Company, including its service providers, the right to remove or cause to be removed, during the term of the subscription, any claims made on his/her Production containing the Recordings licensed by User under this Agreement. In order to enable the Company to provide this Claim Release Service, the User must provide the Company with the necessary data relating to his/her Productions. Such data shall include the relevant Channel ID(s) and such other information as may be required by the Company (collectively, the "User Data"). The Company will use reasonable efforts to release claims or place claims to be released on its Production; however, the Company cannot guarantee that every claim placed will be removed.
6. Term
6.1 The Pro Creator Subscription Service Agreement is offered on a monthly or yearly basis.
a. If the User chooses the monthly subscription the Pro Creator Subscription Service Agreement commences on the date of execution (Execution Date) and is concluded for thirty (30) days (Contract Period). It will renew for additional Contract Periods of thirty (30) days each, unless one party provides notice of termination so that the Pro Creator Subscription Service Agreement terminates with the end of the running Contract Period.
b. If the User chooses the yearly subscription the Pro Creator Subscription Service Agreement commences on the date of execution (Execution Date) and is concluded for one calendar year (Contract Period). It will renew for additional Contract Periods of one year each, unless one party provides notice of termination at least 30 days before the end of the running Contract Period so that the Pro Creator Subscription Service Agreement terminates with the end of the running year.
c. The User can also terminate the subscription within his/her user account at any time with effect from the end of the current thirty (30) days period or the current year, whichever is applicable. The User may change the Subscription Agreement (downgrade or upgrade) at any time. In case of an upgrade the compensation according to the upgraded Subscription Agreement will become applicable with the upgrade. In case of any downgrade the compensation according to the downgrade Subscription Agreement will apply starting on the next billing period; but no refund will take place.
6.2 Users may switch from monthly to annual billing at any time, with changes taking effect immediately (see Section 3).
6.3 Users may switch from annual to monthly billing at any time, with changes taking effect from the next applicable billing period (see Section 3).
6.4 The right to extraordinary termination for cause remains unaffected.
7. Right of Revocation/Widerrufsrecht
7.1 The user has the following right of revocation. But the right of revocation does not apply if the User concludes the contract in the course of his commercial or self-employed professional activity and thus acts as an entrepreneur within the meaning of § 14 BGB (German Civil Code). This is the case, for example, if the User indicates during checkout process that he is concluding the contract ‘as a business’.
Revocation Instruction
You have the right to cancel this contract within fourteen (14) days without giving any reason.
The withdrawal period is fourteen (14) days from the day of the conclusion of the contract (Section 356 II No. 2 German Civil Code (BGB)). To exercise your right of withdrawal, you must inform us, ProTunes Europe GmbH, Bergmannstraße 21, 01309 Dresden, Germany, e-mail address: help@protunesone.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You can use the sample which is available here, but you do not have to do this.
In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.
Consequences of cancellation
If you cancel this contract, we must refund all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen (14) days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
Please note the following special features of our contract (contract for digital content):
The right of revocation expires in the case of contracts for the provision of digital content not stored on a physical data carrier under the following conditions (Section 356 V No. 2 lit. a-d German Civil Code (BGB):
1. if we have begun to fulfil the contract (e.g. start of download or streaming), and
2. you have expressly consented to our commencing performance of the contract before expiry of the revocation period, and
3. you have confirmed that you are aware that you will lose your right of revocation by your consent to the commencement of the performance of the contract, and
4. we have provided you with a confirmation to this effect (Section 312f BGB).
End of the instruction
Widerrufsbelehrung
Widerrufsrecht
Du hast das Recht, binnen vierzehn (14) Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen.
Die Widerrufsfrist beträgt vierzehn (14) Tage ab dem Tag des Abschlusses des Vertrages (§ 356 Abs. 2 Nr. 2 BGB). Um dein Widerrufsrecht auszuüben, musst du uns, der ProTunes Europe GmbH, Bergmannstraße 21, 01309 Dresden, E-Mail-Adresse: help@protunesone.com) mittels einer eindeutigen Erklärung (z. B. ein mit der Post versandter Brief oder E-Mail) über deinen Entschluss, diesen Vertrag zu widerrufen, informieren. Dazu kannst du das Muster verwenden, welches hier abrufbar ist, musst dies aber nicht tun.
Zur Wahrung der Widerrufsfrist reicht es aus, dass du die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absendest.
Folgen des Widerrufs
Wenn du diesen Vertrag widerrufst, haben wir dir alle Zahlungen, die wir von dir erhalten haben, einschließlich der Lieferkosten (mit Ausnahme der zusätzlichen Kosten, die sich daraus ergeben, dass du eine andere Art der Lieferung als die von uns angebotene, günstigste Standardlieferung gewählt hast), unverzüglich und spätestens binnen vierzehn (14) Tagen ab dem Tag zurückzuzahlen, an dem die Mitteilung über deinen Widerruf dieses Vertrages bei uns eingegangen ist. Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das du bei der ursprünglichen Transaktion eingesetzt hast, es sei denn, mit dir wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden dir wegen dieser Rückzahlung Entgelte berechnet.
Beachte folgende Besonderheiten bei unserem Vertrag (Vertrag über digitale Inhalte):
Das Widerrufsrecht erlischt bei einem Vertrag über die Bereitstellung von nicht auf einem körperlichen Datenträger befindlichen digitalen Inhalten auch unter folgenden Voraussetzungen (§ 356 Abs. 5 Nr. 2 lit. a-d BGB):
1. wenn wir mit der Erfüllung des Vertrags begonnen haben (z.B. Beginn des Downloads oder Streamings) und
2. du ausdrücklich zugestimmt hat, dass der Unternehmer mit der Ausführung des Vertrags vor Ablauf der Widerrufsfrist beginnt, und
3. deine Kenntnis davon bestätigt hast, dass du durch deine Zustimmung mit Beginn der Erfüllung des Vertrags dein Widerrufsrecht verlierst und
4. wir dir eine Bestätigung dessen zur Verfügung gestellt haben (§ 312f BGB).
Ende der Widerrufsbelehrung
7.2 The User expressly agrees that the Company may commence performance of the subscription prior to the expiry of the cancellation period referred to in clause 7.1. The User acknowledges that by giving this consent he loses the right to cancel the contract as soon as the Company has started to execute the contract.
